West Salem Connector: Call or Click, Book Your Trip
ATTENTION: The West Salem Connector will be replaced with regular, scheduled bus service starting January 2, 2018. Visit cherriots.org/westsalem for details.
The West Salem Connector is a flexible transit service that only comes when you request it. You can book trips online at book.cherriots.org or by calling 503-361-7551. The bus takes you between Connector points within the service zone. You can also connect to a Cherriots bus route going downtown.
Riding the West Salem Connector costs the same as riding a Cherriots bus.
One way: $1.60 ($0.80 reduced and youth)
Day pass: $3.25 ($1.50 reduced and youth)
30-day, annual and universal bus passes will also be accepted on the West Salem Connector.
Where is the West Salem Connector service zone?
How to Ride the West Salem Connector
The Connector runs from 6 a.m. to 9 p.m. Because its route is based on trip requests, the Connector does not have a set schedule like regular Cherriots routes. The Connector will only visit a Connector point when a rider books a trip.
You can book trips from as little as half an hour in advance to up to two weeks in advance. You can also book recurring trips. This is helpful if you travel to the same place at the same time each day – for example, trips to work, school or a regular appointment. Recurring trips can be booked for up to three months.
At the West Salem Transit Center you can walk on the Connector and request a trip. Please remember the driver will need to fit your request into her list of prescheduled trips. We cannot guarantee you will be able to ride the bus unless you book a trip in advance.
In order to give riders easy access to West Salem High School before and after school, Cherriots has prescheduled two trips a day. These trips are open to everyone and the bus only holds 14 people, so riders are encouraged to book trips to guarantee a seat on the bus. Riders are not allowed to stand on the Connector bus.
- The Connector will pick up riders at West Salem Transit Center at 7 a.m. and drop them off at Titan @ Orchard Heights (West Salem High School) at 7:10 a.m.
- In the afternoon, the Connector will pick up riders at Titan @ Orchard Heights at 2:40 p.m. and dropped them off at West Salem Transit Center at 2:50 p.m.
What Bus Routes Can I Connect to?
Travel to Downtown Salem: Connect with Cherriots Route 17 at the West Salem Transit Center or near Safeway at Edgewater @ Rosemont.
Travel to Rickreall, Grand Ronde and the Spirit Mountain Casino: Connect with Route 2X at the Edgewater @ Safeway Connector point.
Travel to Amity and McMinnville: Connect with Yamhill County Transit at the West Salem Transit Center.
Do you have questions about how to ride the West Salem Connector? Call customer service at 503-361-7551 and a representative will be happy to help you. You can also receive more guidance on how to ride the West Salem Connector and Cherriots through our free travel training program.
Why West Salem Connector?
Cherriots wants to provide bus service to West Salem, but in some areas regular bus routes have proven to be inefficient. West Salem is a hilly suburban neighborhood. Winding, circuitous streets make it difficult to serve with full-size buses. Buses were limited to running down major streets, which often required riders to walk uphill a long distance to get to or from bus stops.
In 2014 a group of graduate students from Portland State University examined the barriers to accessing transit service that riders face in West Salem, South Salem and Keizer through the Capturing the Ride project. They conducted extensive outreach to determine how people felt about the Cherriots bus system and what solutions could make it easier for people to ride the bus. This research led to the West Salem Connector pilot project.
The Connector serves West Salem efficiently, and riders don’t have to walk as far to catch the bus.
The West Salem Connector launched as a pilot project in June, 2015. In June, 2016 the Cherriots board of directors voted to extend the Connector pilot project until May 2017.
During the final phase of the pilot project, Connector service in West Salem will continue to be improved, including the possibility of expanding the service zone to Salemtowne.
Cherriots staff also will be exploring the potential of creating one or two new service zones in Salem and Keizer. Residents interested in providing input or learning about potential new service zones can follow Cherriots on Facebook and Twitter, or sign up to receive emails from Cherriots in the footer of this website. The district will announce public outreach events through these channels, including the monthly meeting of the board of directors, where public testimony is invited.
For more information on the Connector, see the Connector One Year Report.
Cherriots encourages riders to submit feedback about the Connector.