The safety of all Cherriots riders and staff is a top priority for us year-round, and never more so than during the coronavirus pandemic. We answer your frequently asked questions here:
Is the bus service still running?
Yes. Cherriots Local and Cherriots LIFT are now operating seven days a week. Most Cherriots Regional routes are operating Monday-Saturday, while some only operate on weekdays.
Do I have to wear a mask?
Wearing a face mask is encouraged, but it is now optional for all riders on the bus, as well as inside and outside Cherriots transit centers.
When is the bus most full? What are the peak ridership hours?
Peak times are weekdays from 12 p.m. to 5 p.m. and Saturdays from 12 p.m. to 4 p.m. In the near future, our Intelligent Transportation System project will allow riders to see how full each bus is in real-time.
Is it true that I have to board through the back doors?
No longer! Riders now board through the front doors on all Cherriots buses. We have installed Plexiglas barriers near the drivers and farebox for everyone’s protection. Front door boarding allows riders to pay their fare at the farebox.
Is it still free to ride the bus?
We resumed collecting fares on Tuesday, July 6, 2021. You can purchase passes at Customer Service, which has re-opened. Customer Service staff are available Monday-Friday, 7 a.m. to 6 p.m. and Saturday, 8 a.m. to 5 p.m. Passes can be purchased with cash, check, or debit/credit card. You can also pay cash for a One-Ride or Day Pass right on the bus.
What are the blue circles on the ground at the transit centers?
We will be encouraging physical distancing at transit centers with markings on the ground. These markings are 6 feet apart to help people lining up know where to wait for the bus.
What are you doing to keep buses clean?
Every bus is being fully disinfected nightly. We have also installed Active Air Purification Systems on each bus to disinfect both the air and surfaces.